CUSTOMER CARE
​At Hamam Decor, our legacy of service and expertise dates back to 1992, and our commitment to our customers has always been paramount. Communication is a cornerstone of our customer care policy; whether you're browsing our curated collection on Etsy or inquiring about our custom-made creations, we ensure prompt and clear responses to all your queries, typically within 24 hours. We pride ourselves on the unparalleled quality and authenticity of our products, each piece echoing our dedication to expert marble artistry and visionary architectural design. For those seeking something truly unique, our custom order service is tailored to capture individual tastes and preferences. Your satisfaction is at the heart of everything we do, and every interaction with Hamam Decor is a testament to our unwavering dedication to excellence in service and product quality.
CUSTOMS & TAXES
There will be no additional custom duties or taxes for the U.S.A.
For the European Union and the United Kingdom, there will be a 20% VAT. For any other countries, please ask for more information before purchase.
For orders from the European Union and the UK, you can benefit from a 10% close distance discount with the code EU10 at CHECKOUT.
PRIVACY & SAFETY
At Hamam Decor, safeguarding your privacy and ensuring the safety of your personal data is our top priority. Whenever you make a purchase or subscribe to our newsletter, we may collect essential information like your name, address, email, and payment details, but rest assured, this is purely to facilitate your order or to deliver the services you've requested. Additionally, we employ third-party analytics tools to better understand our website traffic and webpage usage; however, this data is always processed in the aggregate, ensuring individual users remain anonymous. We never sell, rent, or trade email lists or any data with other companies for marketing purposes. Every piece of information is securely stored, and we continuously update our security measures in line with the latest best practices. Your trust is integral to our business, and we're committed to ensuring the utmost transparency and integrity in how we handle your data.
WHOLESALE INQUIRIES
​At Hamam Decor, we're always eager to collaborate and expand our horizons. If you're interested in wholesale opportunities, we welcome inquiries from potential partners who align with our commitment to quality, craftsmanship, and design excellence. Since our establishment in 1992, we've built a reputation for premium home decor products, and we believe in forging partnerships that uphold these standards. Whether you're a retailer looking to showcase our curated collections or a supplier aiming to contribute to our product line, we approach each wholesale inquiry with an open mind and a commitment to mutual growth. Please reach out to our dedicated wholesale team for detailed discussions and to explore potential synergies.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments