FAQ
Our Quality Warranty covers returns under the following conditions: if the product arrives with the wrong pattern or is significantly different in any feature, if you receive the wrong product, or if the products are damaged. In these scenarios, you are eligible for a full refund.
No, we do not accept returns for sizing issues that are the result of customer error. We encourage customers to ask questions about sizing or any other concerns before making a purchase.
If the product you receive doesn't match the image or description, we will cover the return shipping fee, ensuring you get 100% of your money back.
We offer FREE EXPRESS SHIPPING worldwide. Our production time is approximately 14 working days, depending on the product, and the estimated shipping time is 3-5 days. Please provide your phone number for the courier to ensure safe and timely delivery. All our shipments are insured and come with a tracking number.
Custom-made products are not eligible for returns.
Yes, our customer service will send a confirmation right after your purchase to verify your order details.